Services Officer (34MX)
Specialty Summary. Leads Services activities. Develops and implements plans, programs, and policies for operation and oversight of food service, lodging, fitness, mortuary, recreation, child development, protocol, and leisure functions. Leads and trains Prime Readiness in Base Services (RIBS) in worldwide deployments in response to national contingencies and military operations other than war. Sustains personnel readiness and mission effectiveness by providing high quality services for active duty, Air Reserve Component, DoD retirees, DoD civilians and family members at bases around the globe during peacetime and war. Related DoD Occupational Group: 271400.
Duties and Responsibilities:
Directly supervises activity-level operations. Supervises section-level operations with an emphasis on field training and mobility readiness. Focuses on food service, lodging, fitness, mortuary, troop support, tactical field exchanges, and recreation areas for both peace and wartime operations. Deploys as leader for Prime RIBS teams for real world contingencies and exercises. Develops skills in appropriated fund (APF) and non-appropriated fund (NAF) financial management, military and civilian personnel policies, corporate standards, and facility operation. Responsible to unit and staff agencies for successful conduct of section-level taskings under both on base and deployed conditions.
Develops and distributes plans and policies. Establishes plans and policies for field units on resources, program operation, personnel and facilities. Monitors operations for compliance with policies and standards. Tracks financial performance, provides financial oversight, and ensures adequate internal controls. Maintains liaison with other commands, other services and DoD agencies.
Leads field organizations. Leads a team of military, APF and NAF civilian employees plus serves as liaison to the Defense Commissary Agency and the Army and Air Force Exchange Service. Determines resource allocation--people, money, facilities, and equipment--to accomplish organizational taskings. Supervises the operation of programs, facilities, and services, which includes protocol. Balances resources and requirements that provide customer driven programs. Monitors and budgets for facility maintenance, repair, upgrade and replacement, equipment requirements and location of services activities. Coordinates with HQ AF, MAJCOM, wing, group, and squadron agencies to ensure proper and timely completion of mission requirements. Develops long-range plans for personnel growth and facility and equipment replacement.
Specialty Qualifications:
Knowledge. Knowledge is mandatory of readiness and mobility operations; food service, lodging, fitness, and recreation practices; civilian (APF & NAF) and military personnel policies; APF and NAF financial management principles of accountability, propriety, and stewardship; and business management principles.
Education. For entry into this specialty, undergraduate academic specialization is desirable in hospitality, restaurant and hotel management, recreation, fitness, business administration management, finance, accounting or public administration management.